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High Demand | Low Supply - Summer Travel 2022 & Beyond
~ How To Set And Manage Expectations ~

During these unprecedented times, we know disruptions are going to happen. With labor shortages and supplier strikes at an astonishing record high coupled with international travel spiking due to US inbound testing requirements ending, how does an organization manage and set sensible expectations for the corporate traveler? This becomes even more challenging with a remote workforce.

Please join us for a robust discussion where our expert panel will provide recommendations and best practices to help maneuver through these unparalleled times.

Who Should Join:

• Travel Managers / Meeting Planners
• Risk Management / Security
• Finance / Procurement / Sourcing
• Human Resources / Legal
• C-Suite Executives / Influencers
• Corporate Travelers

Jun 29, 2022 12:00 PM in Eastern Time (US and Canada)

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Speakers

John Rose
Chief Risk & Security Officer @ALTOUR
Setting ALTOUR apart from other TMCs, ALTOUR employs our own Chief Risk & Security Officer, John Rose. John’s more than 30 years of experience in travel assistance for the US Government and private sector has led him into roles as the President of AIG Assist and COO of WorldAware. John possesses a deep expertise in servicing complex international travel operations, focusing on risk management, security and cost containment! “Travel is a beautiful industry, and it is what fuels the economy of the world. If I can make travel safer and lower a company’s risk exposure, then everyone benefits”. John served six years in the United States Marine Corps and is the former Vice-Chair of the ASTA CAC and currently sits on the GBTA Risk Committee. “ALTOUR is the only TMC that takes Travel Risk Management as seriously as I do, and it’s the reason I joined ALTOUR. We are not only the leader in TRM and Duty of Care, but we are blazing a trail other can only follow”.
Joanie Fortune
Senior VP of Corporate Operations @ALTOUR
Joanie is SVP Corporate Operations. Joanie oversees all departments that include full service agents teams, After Hours, Online Support and Technical Development. Joanie started her career working at various onsite accounts in NYC learning the ropes as an agent working her way up to her current position. She spends most of her time traveling, of course and spending time with her family down the Jersey Shore.
Timothy Jones
Director, Business Operations & Corporate Travel @Cvent
Tim started his travel industry career, nearly 30 years ago, working several years in airport and call center operations at several major US and International airlines. Next, Tim would spend over 20 years working at several major TMCs in both operations and client service roles. He’s served as Client Services Manager, Director of Client Services, and Vice President of Operations. Currently, Tim is Director, Business Operations & Corporate Travel at Cvent. In this role, Tim oversees all aspects of Cvent’s global, multi-million dollar travel program.
Anna Lepingwell
VP, Global Operations @Exlog Global
Anna is responsible for providing worldwide capabilities around organizational readiness and crisis management to clients and partners. Anna manages the Global Response Center, risk advisors and consultant team which provides global assistance and response, intelligence and resilience services. Anna was formerly the Director of Crisis Management for WorldAware. In addition to planning and managing high-threat security or natural disaster evacuations, she has extensive experience in assessing risk and implementing appropriate mitigation measures. Before taking charge of the Crisis Management Team in 2017, Anna worked in the Global Operations department as a Response Coordinator and then as Security Operations Manager.
Will Tate C.P.A.
Partner @GoldSpring Consulting
Will Tate is a partner at GoldSpring Consulting, the leader in business travel and meetings consulting. As a company leader, he guides a team of highly talented consultants dedicated to helping the firm’s travel buyer clients fully optimize their business travel programs. Will joined GoldSpring Consulting in 2015 and now drives the firm’s strategy to provide exceptional travel management advice to clients through unbiased buyer advocacy, unmatched travel management expertise, proprietary benchmarking technology and proven travel program success. A thought leader and sought-out expert in the travel industry, Will frequently moderates and speaks at industry events. Will has taught many industry courses and co-authored the GBTA course “Fundamentals of Business Travel Management.” Will is a Certified Public Accountant and received his Bachelor of Business Administration in accounting from Texas Tech University.
MODERATED BY: Lisa Hoehn, CCTE, GTP
SVP Global Sales and Account Management @ALTOUR
Lisa is SVP - Global Sales and Account Management. Customer- and employee-focused leader with experience in all aspects of corporate travel. Direct experience with global airlines, corporate travel management companies and corporate clients. Driven by a commitment to relationships first, a proven leader who has directed strategic initiatives with solid results in new business development for global clients, client retention and growth programs. Lisa demonstrates strong management skills with particular strength in project management with a focus on problem solving and strategic thinking. Lisa’s favorite Quote: "No one can make you feel inferior without your consent " – Eleanor Roosevelt